Information

What does the price include ?

All quoted unit prices on this site include:
• Set up costs
• Artwork
• Credit card fees for Visa/MasterCard/Amex
• Freight to capital cities/major centres (remote exemptions may apply), one location.
 
Prices shown on each product page exclude GST. 
To qualify for special web pricing, we will require payment prior to dispatch.
 
Will I receive an Artwork proof ?
Absolutely, all orders are processed using our industry-leading ordering system.
Not only will you receive artwork proofs, but you will also be kept up to date on your orders progress, right up until it reaches your door.
 
Are there more promotional pens available then what I can find here?
Of course! There are thousands more. After 21 years experience, Grenada Promotions understands that customers can be overwhelmed by the huge range of choice available (we certainly are!). So, Pen Collection is a simple way to find the reliable and most popular pens.  If you can't find something you're happy with, give us a call or send us an email and we will see what we can find for you. 
 
How can I order from you ?
The best way is to give us a call or send us an email. Ideally, We would like to discuss your needs and so we can better meet them. There may be other options available that you have not considered. We also believe its important to have an in-depth discussion when it comes to decoration so you receive the best branding possible for your product.  
 
You can call 1300 855593 (local call) or email us, whichever you find most convenient.
 
Why do your prices exclude GST?
The majority (over 90%) of our promotional pens are purchased by business clients for advertising needs. The feedback we have received is that the users of this site would like to know the true cost to their business, i.e, ex GST.
A detailed order confirmation is provided with every order to ensure you understand the total cost before proceeding.